Companies Turn to Click-to-Chat Technology to Reduce Operating Expense and Enhance Customer Service
Connextions Offers Best Practices and Lessons Learned from Other Industries' Chat Applications.

Bold Software’s Live Chat Benchmark Report Shows Link Between Live Chat and Conversions
Findings Include Key Benchmarks That E-tailers Should Monitor During Holidays

Bold Software Shares Live Chat Insights from Seven Internet Retailer Top 500 Companies
Showcases Questions, Concerns and Benefits in “What Has Live Chat Done For You?”

Bold Software Customers Cite Live Chat Software as Mission-critical Website Tool
Survey Respondents Point to the Impact of Live Chat on Website Conversions